Through this link, as a user of the Channel, you can report unethical or illegal conduct or conduct that violates the organisation's internal policies (Reglamento Canal de Denuncias.pdf, Código Conducta Cáritas Española.pdf, Prevencion Acoso.pdf, and Menores y pers vulnerables.pdf). This system operates as an internal reporting channel that ensures NON-retaliation against its use, all in accordance with Law 2/2023 of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption.
Through this channel you can report either confidentially, indicating name and contact information or, if you wish, 100% anonymously. All enquiries are handled confidentially and securely. In addition, you also have the option of communicating in written or oral form (the latter with voice distortion).
People Development (HR) issues that are not related to the Whistleblowing Channel: Issues related to People Development that are not related to what can be pursued through this channel (e.g. issues related to the reporting person's working conditions and/or interpersonal conflicts), cannot be reported through this channel, but should be discussed with your manager and/or People Development Coordination.
From this page, you will be able to track your reports. Why is this relevant?
In order to know the status of the file and to check whether action is being taken.
In case you wish to provide additional information to the file or facts of new knowledge.
In case those responsible for the system request additional information that may help them to investigate and/or resolve the reported case.
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