At the UCI Group, we are firmly committed to the prevention of conduct that is irregular or that may contravene current legislation, in particular those that may pose a criminal risk.
The Ethical Alert channel is a tool available to all employees of the UCI Group, and also to suppliers and external personnel who collaborate with UCI, to report any irregular situation, risk, action or omission that contravenes current regulations or that could lead to the commission of a crime, of which there is suspicion or knowledge.
This channel is not available for the communication of customer complaints and complaints, which must be processed through Customer Service. If any complaints or complaints from customers are received in this way, they will not be addressed.
Basic Information on Data Protection
Responsible: UNIÓN DE CRÉDITOS INMOBILIARIOS SA FINANCIAL CREDIT ESTABLISHMENT (hereinafter UCI).
Why and why do we process your data? On the occasion of the communication made through this channel, UCI will process the personal data provided in it for the sole purpose of being able to manage the communication received, all in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, in Law 3/2018, of 5 December and in Law 2/2023, of 20 February.
How long will we keep your data? Your personal data will be kept for as long as necessary to fulfill the purpose described. Once this period has elapsed, UCI will block them, keeping them for a maximum period of 10 years from the date of communication.
Who will receive your data? You, as a person who makes a statement through this Ethical Alert Channel, have the right not to have your identity revealed to third parties. Your identity as an informant may only be communicated to the Judicial Authority, the Public Prosecutor's Office or the competent Administrative Authority in the context of a criminal, disciplinary or sanctioning investigation. In that case, you will be informed in advance about such communication, unless it could jeopardize the investigation or judicial procedure. When the Competent Authority notifies the informant, it will send him a letter explaining the reasons for the disclosure of the confidential data in question, all in accordance with art. 33 of Law 2/2023, of 20 February, regulating the protection of individuals who report regulatory violations and the fight against corruption.
However, UCI may count on the collaboration of third party service providers who may have access to your personal data, which they will process solely and exclusively to fulfill the purpose described.
What rights do you have? You can exercise your rights of access, rectification, deletion, opposition, limitation, portability, as well as the revocation of the consent given. These rights may be exercised by writing to the P.O. Box 1160 28080 — Madrid. (email — privacidad@uci.com).
You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es)
How do we obtain the data? UCI has obtained the data through the communication provided by you in this process.
More Information: If you want more information about how we process your data click here.