As a supplier, customer, employee, you can report relevant criminal or presumed criminal matters, of which you have reasonable suspicions, in a TOTALLY anonymous or confidential way, indicating your name, you decide. Entering your name doesn't make it anonymous, but it does make it confidential.
Please note that this channel is not for general complaints about products or services, so you can fill out this form https://rossellimac.es/pages/contact or if you prefer you can go to the nearest center.
Anonymous reporting of serious matters
Through this page, you can submit information about reprehensible issues or report actions that are unethical, illegal, or that violate internal policies. This system must be used to bring to light issues that would not have come to light otherwise.
You can report confidentially by entering your name and contact information or, if desired, 100% anonymously.
All inquiries are treated confidentially and securely.
HR issues
Issues related to human resources cannot be reported in this system, but must be discussed with the manager in charge, the director or human resources.
From this page, you can make a new secure report or follow up on an existing report.
Monitoring your reports can be relevant for a number of reasons:
1) You want to see the status of your report to check if action is being taken.
2) You want to provide additional information to your report.
3) System administrators asked you to provide additional information to help them resolve the problem or take appropriate action.
You can learn more about the Whistleblower Protection Act or Whistleblowing Act in Spain here.
Read relevant information before presenting your communication on the channel here.