(1) Scope: Indications of violations of human rights as well as violations of environmental laws and regulations at tec4U-Solutions GmbH and at direct suppliers can be reported via the following whistleblower channel.

(3)Responsibilities and contact persons: The contact person and representative for the complaints procedure is Jutta Hektor.

(4)Complaint procedure: The complaints are received by Jutta Hektor. The person providing the information receives an acknowledgement of receipt and is informed about the next steps and the time frame.

First, an initial assessment is carried out to determine whether the reported violation falls within the scope of the complaint procedure. Further prerequisites for the initiation of a clarification of the facts are that the described process is to be assessed as plausible and fundamentally possible overall and could mean a violation of a law or a serious violation of an internal rule. It is also examined whether the data collection, processing and use taking place in the course of the investigation is permissible under data protection law.

The aim of the investigation is the neutral, competent and objective clarification of the facts which are the subject of the tip. The clarification of the facts is carried out by Jutta Hektor, who is bound to secrecy. Jutta Hektor will keep in contact with the informant, check the validity of the report received and, if necessary, ask the informant for further information. Indications of violations at direct suppliers are investigated together with them. The examination is carried out on the basis of documents and interviews and is documented in a comprehensible manner. Cases for which there is no justified interest in retention are deleted once a year. The person providing the information receives feedback on the progress of the procedure within three months of the confirmation of receipt. Feedback will only be provided insofar as this does not affect internal investigations and the rights of the persons who are the subject of a report or who are named in the report.

Each case concludes with a written final report, which is strictly confidential. The report distribution list depends on the type and severity of the violations found and is determined individually for each case. Information is only passed on to the extent necessary and permissible under data protection law. The final report shall contain sanctions and appropriate measures to remedy the violations and to prevent similar violations in the future. The whistleblower will receive feedback on the follow-up measures after completion of the investigation, if legally permissible.

(5) Protection against reprisals: Whistleblowers who provide information in good faith in order to uncover wrongdoing enjoy special protection. The management ensures that they are protected by the highest level of confidentiality and, where legally possible, by ensuring their anonymity.

For the processing of tips at tec4U-Solutions GmbH, this means that the identity of the person providing the tip is only known to the persons responsible for receiving tips or taking follow-up action.

tec4U-Solutions GmbH ensures via the whistleblowing systems that whistleblowers who have sufficient reason to believe that their information is true are not hindered, restricted or influenced in their whistleblowing.

Named whistleblowers do not have to fear reprisals, such as suspensions, dismissals, reassignments, disciplinary measures, discrimination, mobbing or similar retaliatory measures on the part of tec4U-Solutions GmbH.

Reports that accuse employees with malicious intent and against their better judgement are expressly unwanted. Such reports, which are obviously intended to harm, denounce or disparage other persons, will not be processed. In such cases, the person making the report has no special protection against reprisals and may be held liable.