Temenos and its management are committed to promoting and maintaining the highest ethical standards, ensuring that where abuses or irregularities are identified they are resolved quickly. This channel is intended to facilitate reporting on such matters.
On this page you will find information about:
Anonymous reporting of serious matters
Through this page, you can report any actual or suspected abuses and irregularities that are unethical, illegal or in violation of internal policies. Employees and third parties can report actual or suspected abuses and irregularities that take place at Temenos via our whistleblowing procedure. Employees are encouraged to first discuss actual or suspected abuses and irregularities with their manager, if possible. If this is undesirable for any reason, they can make use of the whistleblowing (anonymous reporting) procedure.
Reports are made confidentially with indication of name and contact information or, if desired, 100% anonymously.
All reports are treated confidentially and securely. The complaint will initially be visible only to Temenos Group Head of Internal Audit and thereafter will be shared confidentially only on a need-to-know basis within the appropriate investigation team.
This procedure is solely intended for reporting (potential or suspected) wrongdoings or irregularities such as dishonest, fraudulent, inappropriate or illegal activity or behavior by Temenos personnel, failure by another person to act appropriately, with propriety or in accordance with the law when fulfilling their duties.
Examples:
- Breaches of civil law, criminal law or regulations.
- Violations or breaches of Temenos’ core values, internal rules or regulations or other unethical conduct.
HR related matters
How to file a report:
1. By using the button "Create a new report" at the bottom of this page, you can submit a new complaint.
2. After summitting a complaint, a secure password and instructions will be provided in the page, to keep track of your case. Please save the password and store it safely as you will need it to check the status of your report or provide additional information.
Keeping you informed
You can login into your report by using the button: "Follow-up on existing report" at the bottom of this page, if you wish to see the status of your complaint, to check if actions are taken or if you wish or were requested to provide additional information to the investigation team.
You can read more about the whistleblowing legislation in EU here.
Here you can read about what you should know before submitting a report.