FAQ

• Can we try the product before we buy it?
  Yes! You can, of course, try our software for free for 14 days without providing any credit card information. Try out an account by pressing the "try it" button or by scheduling a demo. landing-page.home.faq-answer1-link
• How secure and privacy friendly is Whistleblower Software by Formalize?
  Whistleblower Software by Formalize is committed to providing a highly secure and privacy-friendly solution. We follow the Privacy by Design principles. All data is stored in Europe, Frankfurt. Our solution is fully compliant with GDPR and Schrems II. We are ISO27001 certified, use ISO27001 certified hosting, are ENS certified and we are ISAE3000 audited. To ensure the highest level of security, we regularly undertake third-party penetration tests. We also use End-to-End Encryption to guarantee a high standard of data privacy in communications through our platform. Read more on our security page.
• How many reports should I expect?
  The number of reports depends on many factors, such as the size of the company, how the company promotes the channel internally, the narrative and perception of whistleblowers within an organization, or the industry. Our rule of thumb is that on average, you can expect one report in a year per 250 employees. landing-page.home.faq-answer3-link
• How long does the system take to implement?
  The implementation time can vary depending on factors such as the size of the company and the extent to which you want the solution customized. The tech setup takes approximately 45 minutes and does not require IT support from your company. It is easy enough that you can do it yourself, but we also provide support and onboarding session. Besides that, the setup required you to insert your policies and procedures. Most companies are done with the implementation within 1-15 business days, depending on complexity. landing-page.home.faq-answer4-link
• How many case workers and languages are included?
  You can add as many case workers as needed and invite both internal and external parties such as law firms or consultants to access cases securely. Case workers receive authorized access upon invitation. The whistleblowing channel supports 80+ languages, with 10 included as part of your setup. If your organization requires more, extended language options can be made available on request. landing-page.home.faq-answer5-link
• How do you ensure that whistleblowers remain anonymous?
  We offer the option for whistleblowers to remain anonymous if the company allows this option. To ensure anonymity, we use end-to-end encryption, remove metadata from any uploaded files, and do not track IP addresses. The whistleblowers can have their voices distorted to ensure anonymity. Even when choosing the anonymous reporting option, the reporter and the case handler can follow up on their reports with more material, comments or information to the other party. landing-page.home.faq-answer6-link